If you know anyone adversely affected by Webroot’s temporarily-issued bad rule, then it might be a good time to steer clear of them or to buy them a drink after their present nightmare ends. Depending upon how much money they have wrapped up in Webroot as a “smarter cybersecurity” solution, and how many are actual customers instead of trolls, the growls may just be a result of frustration and If ya don’t fix deez issues you’ve created for MSPs, I’ma use my 3000 monitored workstations to DDOS your shit.- Subtle Steve April 24, 2017 After the latest fiasco that is currently still not fully resolved for all MSPs, some customers are claiming on Twitter that they’ve had enough and are kicking Webroot to the curb. In February, a faulty update caused the dreaded Blue Screen of Death for some customers. This is not the first time this year that a Webroot update caused systems to crash. It scans faster, uses fewer system resources, and protects you in real time by instantly identifying and blocking new threats as soon as they appear. One commenter in the Webroot thread claimed, “My technicians, project managers, and developers have been up all night on this and they still have not slept.” Webroot SecureAnywhere Internet Security Complete cloud security provides powerful protection from online threats for all your devices keeping you safe no matter how or where you connect. ![]() We are dedicated to resolving the issue and will provide updates as they are available in the Community.įor some, a “we’re sorry” won’t cut it. Legitimate malicious files are being identified and blocked as normal. Webroot was not breached, and customers are not at risk. In the meantime, small business customers and consumers can follow instructions posted in the Webroot Community to address the issue. The havoc began after Webroot flagged some Windows system files as the malware and moved key system files to quarantine. The Facebook issue was corrected, and the Webroot team is in the process of creating a comprehensive fix for the false positive issue. A folder that is a known target for malware was incorrectly classified as bad, and Facebook was classified as a phishing site. To find your keycode within Webroot SecureAnywhere for Windows PC: Open the main interface. On April 24, Webroot experienced a technical issue affecting some business and consumer customers. I need complete download instructions If you need complete instructions that include your keycode and a link to download the software, check the box to receive an email. You can reinstall your Webroot software at no charge as long as your Webroot subscription is active, for as many devices as your subscription covers. ![]() This morning, Webroot issued the following statement: I already have my keycode If you have your keycode and only need the software download, enter your last name and email address. They already have my money, should I contact the FBI?- Bob Ripley April 24, 2017 ![]() I seem to have installed a nasty Ransomware app.
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